19 Apr 2013
Birmingham UK, 14 March 2013: Geomant, the innovative Software Developer and Systems Integrator specialising in optimised communications solutions, is pleased to announce that their Unified Agent r1.4 solution has completed testing by Avaya’s DevConnect technical team, and is officially recognized as compliant. “Geomant’s expertise in optimised communications allows our partners to Do MORE with Communications” Unified Agent is just one of a range of
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19 Feb 2013
19 February 2013, Microsoft Lync Conference, San Diego: Unified Communications software developer Geomant today announced the availability of a portfolio of Contact Center solutions for Microsoft Lync 2013.Geomant made the announcement whilst attending the first ever Lync Conference in San Diego, CA. “Geomant solutions extend Lync to the heart of any customer facing organization – the Contact Center” Microsoft’s Lync Server 2013 is the latest
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19 Feb 2013
19 February 2013, Microsoft Lync Conference, San Diego: Unified Communications software developer Geomant today announced an accelerated route for customers wishing to leverage their Lync platform to drive communication-enabled business processes (CEBP).Geomant made the announcement whilst attending the first ever Lync Conference in San Diego, CA. “CEBP is widely advocated but often challenging to achieve. Now Geomant’s DevExpress toolbox for Lync 2013 puts the benefits
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9 Jul 2012
9 July 2012, Microsoft Worldwide Partner Conference, Toronto: Unified Communications software developer Geomant today announced the General Availability of its Lync Call Recorder, powered by Verba. “The huge increase in the use of Microsoft Lync as an enterprise voice platform has resulted in a pent-up demand for an enterprise-grade Lync Call Recording solution” Geomant made the announcement whilst exhibiting at the Solutions Innovations Centre at
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11 Jun 2012
Tens of thousands of calls on Microsoft voice platform Financial institution drives business benefit from Microsoft Lync telephony and contact center solution Netrisk.hu, a leading innovative insurance provider in Central Europe, has now updated operations by adopting Microsoft Lync, a single unified platform for integrating all customer care and internal office communication. By harnessing the integrated power and flexibility of Lync-based customer care and office
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1 Jun 2012
Birmingham, UK, June 2012: Geomant joins forces with Verba to release new enterprise grade Lync call recording solution. CALL RECORDING FOR COMPLIANCE & QUALITY: Most regulated and customer-focused organisations recognise the need to record certain inbound and outbound telephone conversations, and have call recording solutions in place to achieve this. With many organisations now using Microsoft’s Unified Communications platform for enterprise voice the requirement to
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14 May 2012
INDIANA, USA, APRIL 2012: Rose-Hulman Institute of Technology has deployed Geomant’s Contact Center Contact Expert for Lync to deliver their public facing Homework Hotline contact center. Rose-Hulman Institute of Technology’s Homework Hotline is a unique organization, and required a unique solution. The Homework Hotline operates a true ‘virtual contact center’. Geomant’s solution was able to deliver against all the key requirements: Lync integration, remote agent
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12 Mar 2012
NEWS RELEASE Media Inquiries: Media Inquiries: Carl Ramey, Geomant Director – US and CALA DevConnect PR 512 900 0831 908-953-6432 cramey@geomant.com devconnectpr@avaya.com Desktop integration application is compatible with key Avaya inbound and outbound contact center solutions Helps businesses like Equidebt reduce call time and increase productivity, while improving customer service AUSTIN, Texas – Geomant, a leading Unified Communications software vendor, today announced that its Desktop
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5 Mar 2012
5 March 2012, Warwickshire, UK: Unified Communications software developer Geomant today announced that following extensive testing by Microsoft Corp., Geomant Contact Expert is now a qualified contact center solution for Microsoft Lync 2010. “We are excited to have one of the first ISV solutions to be qualified under Microsoft’s Lync ISV Qualification Program.” The Microsoft Lync ISV Qualification Program allows Independent Software Vendors to have
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22 Nov 2011
BIRMINGHAM, UK, November, 2011: Debt collection agency Equidebt Limited has benefited from the introduction of four new telephony technologies from Geomant. Equidebt have deployed a number of Geomant contact centre productivity solutions to complement their Avaya outbound dialing platform. These include Geomant’s Interactive Virtual Agent and Desktop Connect. Martyn Wells, IT director for Equidebt, said the new Geomant applications had made a noticeable difference to
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